Licensing FAQ

No, you don’t. Simply run AN-SOF and start using it. If prompted for a license, go to the AN-SOF main menu > Help > Activation Key. Click the Trial Key button in the displayed window, followed by the Activate button. AN-SOF will restart and be ready for use in trial mode.

No. There is only a limit of 50 unknowns (segments + wire connections + ground connections) to run the calculations. All example files included in the installation directory are pre-computed and can be opened with the trial version of AN-SOF to display tables and graphs without limitations. Download examples that have less than 50 unknowns from this link >.

No, AN-SOF will continue to function even after your plan expires. However, you will lose access to the following features:

• Download updates: You will no longer be able to download and install the latest versions of AN-SOF, including bug fixes and security updates.
• Technical support: You will no longer be eligible to receive technical support from our team.
• Installer access: Installers for discontinued versions of AN-SOF will only be available for download for three years after their discontinuation. After this period, you will need to purchase a new plan to access the installers.
• Activation key: If you lose the activation key for a discontinued version of AN-SOF, we will not be able to provide you with a new one after three years of discontinuation.

Therefore, while AN-SOF will continue to function, it is recommended to renew your plan to ensure access to all features and ongoing support.

If you don’t renew your plan, you will experience the following: 

• Continued functionality: AN-SOF will continue to function, but it will be limited to the version you have installed.
• No updates: You will not receive any updates, including bug fixes, security patches, or new features.
• Limited support: You will not have access to technical support from our team.
• Version discontinuation: Your currently installed version of AN-SOF will eventually be discontinued. After three years of discontinuation, the installer and activation key for that version will no longer be available.

To continue enjoying the full functionality and support of AN-SOF, it is important to renew your plan before it expires.

The PLATINUM plan includes live chat support in addition to ticket and email support, priority support, and early access to updates and exclusive content. PLATINUM customers also gain Premier Membership, granting access to the Early Access Portal and additional exclusive benefits.

In contrast, the GOLD plan offers ticket and email support only. However, customers who renew the GOLD plan annually without interruption also qualify for Premier Membership. 

Due to the availability of a fully functional trial version with no time limit, all sales of AN-SOF software licenses are final and non-refundable. This policy helps us ensure that users have a fair opportunity to try out the software before making a purchase. We encourage all users to thoroughly evaluate the trial version before purchasing a license. You can find detailed information about the conditions and process for exceptions to the non-refundable policy on our dedicated Refund Policy page.